Terms & Conditions
BIDKhome (formerly Barreveld International, Inc. and DK Living, Inc.) are wholesale companies and sell to the trade only. By submitting your order, you are verifying that you are ordering for a legitimate business and are recognized at the federal and state level to make tax-exempt purchases for the purpose of resale.
There are no minimum requirements for ordering. Please note that on smaller orders, shipping charges may constitute a higher than average percentage of total order value.
All first orders are shipped under prepaid conditions (credit card or wire transfer). Credit cards are charged at the time of shipment. Net 30 day payment terms may be established after the first order and only upon approval of credit. To apply for Net 30 days, please download the credit application and complete in its entirety and fax to 845-265-6389. Net 30 terms are only available to domestic customers. ALL international orders must be shipped under prepaid conditions. Delinquent accounts are subject to interest charges and revocation of Net 30 terms. Delinquent accounts that are submitted for collection will incur an additional 20% collection fee and all associated legal expenses.
Damages and/or shortages must be reported within 5 days of receipt of goods. The refusal of shipments can result in a 20% restocking fee and payment of all freight charges. All returns must be authorized and are subject to a 20% restocking fee. Up-to-date shipping fee schedule is available at www.bidkhome.com/customer-service.html. Please note that accessorial charges are assessed as needed and assed by shipping companies. Orders are charged/billed the day of shipment. Back-orders will be shipped unless cancelled by customer. A 25% charge will be applied to any accounts in collection.
Damages, shortages and defects must be reported, in writing within 7 days of receipt of goods. If there is any damage to the outer packaging of the shipment, it is important to describe in writing the damage on the delivery receipt or electronic clipboard of carrier. If the shipment is signed for in good condition, but concealed damage has occurred, you must contact Barreveld International / DK Living within 3 days to report the damage and request an inspection of the damaged goods. Please keep all original packing for 5 business days after damage is reported. Click here to fill out our Online Claim Form, or here to download a printable version.
All returns must be authorized by BIDKhome with the issuance of a Return Authorization number. Any items returned without a valid RA# on the outside of the carton will be refused and all shipping charges will be the responsibility of the sender. Any unauthorized items that are returned with authorized items will not receive credit. If an item is reported to be defective and upon authorized return, is deemed by BIDKhome to be of first quality, then a 20% re-stocking fee and applicable shipping charges will be applied. Returns for first quality merchandise are not accepted.
BIDKhome will drop ship orders according to instructions on your purchase order. There is a $20.00 drop ship fee per order.
All backorders will ship unless cancelled by the customer. It is highly recommended to cancel backorders in writing. When your order is ready to be shipped, any item not available will be placed on backorder unless instructed otherwise. Please note that your order will be shipped as complete as possible, but it is not suggested to request complete shipping as this may delay delivery of your order.
Website design, graphical design elements and programming elements remain the property of the BIDKhome, Barreveld International Inc., and DK Living Inc., unless otherwise specified. Elements contained within this web site can not be reproduced, copied, modified or used in any manner without the express permission of BIDKhome, Barreveld International Inc., and DK Living Inc.. Under no circumstances can these images be used for any personal or commercial purpose. Use of product image files is authorized only with explicit permission ofBIDKhome, Barreveld International Inc., and DK Living Inc.. Please contact email@example.com for permission to use images for any purpose. High resolution files are also available.